Book Resources

Book Resources


There are lots of wonderful books, publications, etc. available at any given time. Since we spend a lot of time researching and reading, we thought we’d share some of our favorites with you. Some are oldies but goodies; others are hot off the presses! Check back often because we will be updating this list regularly.

Check our list of training opportunities. We offer programs on many of these subjects.

The PIT Crew, A Story of Performance Improvement by Jeff Kaighn and Rhonda Campbell – Rhonda Campbell’s first book follows one organization’s journey through changes in strategies through relationship building, leadership, and trust. Learn how the PIT Crew can transform your business. Order your copy today!

Anything by Patrick Lencioni – This gifted business author is one of our favorites. He writes fable-styled books that deliver hard-hitting, practical (one of our favorit things!) strategies that any business can employ to be more successful. You can easily read one of his books in a night or two. He has published: Death by Meeting; Silos, Politics and Turf Wars; The 3 Big Questions for a Frantic Family; The Three Signs of a Miserable Job; The Five Dysfunctions of a Team; The Five Temptations of a CEO; The Four Obsessions of an Extraordinary Executive.

Built to Last by Jim Collins – Called the “defining management study of the 90’s” this book showed how great companies triumph over time and how long-term sustained performance can be engineered in the the DNA of a company from the beginning. If your company has been around a while and that DNA isn’t there, check out Good to Great by the same author.

Change Management, The People Side of Change by Jeffrey M. Hiatt and Timothy J. Creasey – We have always believed that the most common reason change fails is that leaders forget that change doesn’t occur miraculously. Change happens when people are engaged and understand the reasons and their roles. This book echos that philosophy and provides real life examples and strategies.

Coaching for Improved Work Performance by Ferdinand F. Fournies- The greatest responsibilities of a manager is to develop his or her employees and help them to achieve organizational goals. This book is a practical guide to the right way to coach employees to access their full potential.

Conflict Resolution by Daniel Dana – Tips and tools to help recognize, prevent, and resolve conflicts. The book provides insight and strategies any manager can use. It is written in a user-friendly style and covers individual and team conflict.

First, Break All The Rules by Marcus Buckingham and Curt Coffman – Based on in-depth interviews with over 80,000 managers in 400 companies, this book tells you what the world’s greatest managers do differently.

Good to Great by Jim Collins – A well researched book that identifies what makes a good company successfully transition into a great company. Full of case studies, examples, and practical tools you can implement in your orgnaization. This is a must read for anyone who wants to avoid getting caught in the “good is good enough” trap.

Leading Change by John P. Kotter- “The rate of change isn’t going to slow down anytime soon.” Based on 25 years of experience, John Kotter provides case studies and role models leaders can learn from as they shepherd change in their organizations.

NUTS! Southwest Airlines’ Crazy Recipe for Business and Personal Success by Kevin & Jackie Freiberg- An oldie but a goodie. This book, first published in 1996, chronicles the creation and rise of Southwest Airlines. From an unconventional culture, to an unconventional leader (who has since retired and sits on the Board) Southwest has remained one of the world’s most successful and innovative airlines. A fun read.

The Last Lecture by Randy Pausch- This is an inspiring book written by Randy Pausch after he was diagnosed with terminal cancer. What started out as a book to leave his children, turned into a national phenomenon. This book reminds us to live life – not simply exist in it. It encourages us to go after our dreams with everything we have and that impossible shouldn’t be in our vocabulary. Truly one of life’s great reads.

The Southwest Airlines Way by Jody Hoffer Gittell- Southwest has an unbroken string of 35 years of profitability; this in the airline industry! Published in 2003, this book is a great follow up to NUTS! Read and learn the keys to Southwest’s success and how to apply it in your organization.

Why Employees Don’t Do What They’re Supposed To Do and What To Do About It by Ferdinand F. Fournies – Long title, excellent book. We have used this book as a basis for several seminars. Too often, managers focus on what employees are doing “wrong” and fail to see what they, as managers, are doing to create and support behaviors that are counterproductive to organizational success. Managers have more control than they realize – if they are willing to look at themselves first.

What Got You Here Won’t Get You There by Marshall Goldsmith- You’ve achieved success but something is getting in the way of reaching the “next level.” According to Goldsmith, it may be a small flaw in your behavior that you don’t even recognize. His book discusses 20 habits commonly found in the corporate environment; one or more of which may be holding you back.

Working with Emotional Intelligence by Daniel Goleman – Widely recognized as the guru of Emotional Intelligence, Goleman shares why the secret of success isn’t what you learned in school. What matters most in job performance and advancement is emotional intelligence. Important read for anyone who wants to excel and wants to lead people to excellence.

Is there a great business book that you’d like us to know about? Send us an overview and we might include it here!